Privacy Policy for Eco Blooms
Effective Date: 17th of May 2025
Eco Blooms (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information when you visit our website or place an order.
1. Who We Are
Eco Blooms
40 Lon Yr Orsaf
Mold, CH7 1GT
United Kingdom
Email: Ecobloomsnorthwales@outlook.com
Phone: +44 7892 470184
Website: https://www.ecobloomsnw.co.uk/
We are the data controller responsible for your personal data.
2. Information We Collect
We collect the following types of information:
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Personal Details: Your name, address, phone number, and email address (for order processing and delivery).
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Payment Information: Processed securely through our payment provider. We do not store full card details.
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Order History: Information about your purchases, delivery preferences, and subscription status.
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Communication Data: Emails or messages you send to us.
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Website Usage Data: IP address, browser type, and browsing behavior (via cookies).
3. How We Use Your Information
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We use your data to:
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Process and deliver your floral orders
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Manage subscriptions
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Send confirmations, updates, and customer service messages
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Improve our website and customer experience
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Comply with legal obligations
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We may also send you marketing emails, but only if you have opted in. You can unsubscribe at any time.
4. Legal Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
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Contractual necessity: To fulfil orders and manage your account
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Consent: For marketing communications (if opted in)
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Legal obligation: To comply with tax and accounting laws
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Legitimate interest: To improve services and prevent fraud
5. Sharing Your Data
We do not sell your data. We only share it with trusted third parties necessary to deliver our services, such as:
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Payment processors (e.g., Stripe, Square)
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Delivery services
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Website and IT service providers
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All third parties are required to comply with UK data protection laws.
6. Data Retention
We retain personal data only as long as necessary:
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Order data: Up to 6 years (for accounting/legal reasons)
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Marketing data: Until you unsubscribe
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Cookies: See our Cookie Policy
7. Your Rights
You have the right to:
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Access your data
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Correct inaccurate data
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Request deletion of your data (“right to be forgotten”)
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Object to or restrict processing
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Withdraw consent at any time
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Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at [Insert Email Address].
8. Cookies
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings. For more details, see our [Cookie Policy].
9. Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
10. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
For any questions regarding these Terms and Conditions, please contact us directly:
Eco Blooms
40 Lon Yr Orsaf
Mold, CH7 1GT
United Kingdom
Email: Ecobloomsnorthwales@outlook.com
Phone: +44 7892 470184
Email:
These Terms and Conditions were last updated on 17th of May 2025
